Please note our office’s exceptional opening hours during Easter:

• Thursday 2 April we close at 13:00
• Friday 3 April (Good Friday) closed
• Monday 6 April closed

We wish everyone a happy and peaceful Easter! 🌷


Wed 31 December 2025: 10:00–13:00
Thu 1 January 2026: CLOSED
Mon 5 January 2026: 10:00-13:00
Tue 6 January 2026: CLOSED


Online Services!
You can conveniently handle apartment applications and housing-related matters through our online services.


Maintenance Matters!
In urgent maintenance cases, please contact the on-call maintenance technician at040 181 7400


Termination of Tenancy Agreement!
When the office is closed, you can terminate your tenancy agreement in the following ways:
• Terminate your lease electronically at www.kovaoy.fi
• Leave written termination notices in the Ipark mail box
• Send by email to vuokra-asunnot@talohoito.fi

Christmas is approaching, and at the same time, waste bins fill up faster than usual. By preparing for sorting in advance, the holidays can go smoothly without unnecessary problems. Here are the most important tips for recycling during Christmas:

🍗 Cooking fats
Do not pour ham or other Christmas food fats down the drain – they solidify and cause blockages. Let them cool and scrape into bio-waste or absorb with kitchen paper.

✨ Wrapping paper and ribbons
Shiny and plastic-coated wrapping paper and ribbons do not belong in paper recycling. Dispose of them in mixed waste.

🍽️ Foil trays and metal waste
Cleaned foil trays, drink cans, and tealight aluminum cups → metal recycling. Remove the wicks.

📦 Packaging materials
Clean cardboard packaging → cardboard recycling.
Food plastics and other plastics → plastic recycling.

🌲 Christmas tree
Used Christmas trees can be taken after the holidays to the Hopeakivenlahti garden waste point (Hopeakivenlahdentie 55), where they are composted.

💚 Small actions make Christmas smoother
Proper sorting keeps the environment tidy and the holidays stress-free.

Tuesday 23.12.: 10:00–13:00
Wednesday 24.12.: Closed
Thursday 25.12.: Closed
Friday 26.12.: Closed

When the office is closed, you can conveniently handle apartment applications and housing-related matters through our online services.

Maintenance Matters!
For urgent maintenance issues, please contact the on-call maintenance service at 040 181 7400.


Termination of Tenancy!

When the office is closed, you can terminate your tenancy as follows:

• Electronically at www.kovaoy.fi – online services
• Submit a written termination notice in the Ipark mailbox
• By email to vuokra-asunnot@talohoito.fi

✨ We wish everyone a peaceful Christmas season!

Our telephone service will exceptionally close at 1:00 p.m. on Friday, December 5, 2025.

The rent receipts for 2026 will be mailed to residents in the coming days.

👉 If you have not received your rent receipt by the beginning of November, please contact our office.

We have moved to new premises and at the same time updated our opening hours.

🕒 New office hours effective immediately:

📞 Phone service:

🔧 Maintenance service is available as usual for urgent matters when the office is closed.

ℹ️ Exceptional schedules can always be found on our website and social media channels.

👉 Welcome to visit our new office!

🚶 Arriving on foot
• Our office is located along Vaasantie, in the Ipark building.
• Access to the inner courtyard is from the left side of the building when viewed from Vaasantie:
→ Walk down the sidewalk and stairs
→ Continue straight ahead
→ The C entrance is directly in front of you in the courtyard

🚗 Arriving by car
• Navigation address: Tullikamarinkatu 3 (inner courtyard), 67100 Kokkola

🅿️ Parking options:

Ipark inner courtyard
• Limited customer parking available

Gravel lot on Tullikamarinkatu
• Located between Ipark and Hartman, address: Tullikamarinkatu 5
• More available parking, short walking distance to the office

📅 Please note that we are open by appointment only from June 1 to August 31.

Our office will be relocating to new premises during June. Our new address will be: Vaasantie 6, 4th floor – Ipark.
The exact moving date will be announced once the schedule is confirmed.

During the move, there may be temporary delays in customer service. We will inform you well in advance of any potential impacts before the relocation.

We thank our customers for their understanding and will keep you updated on the progress.

From June 1st to August 31st, our office will be open by appointment only, and only for urgent housing-related matters. Please remember to book an appointment in advance if you need to visit us in person.

📞 Our phone service is available on weekdays from 10 AM to 4 PM.
You can book an appointment by calling 040 181 7400, by emailing vuokra-asunnot@talohoito.fi, or through the resident portal.
Any changes to our opening hours will be announced on our website and social media channels.

💻 Many of our services are available online 24/7 – easily and quickly!
Our digital services are accessible to both applicants and residents anytime, anywhere. Visit our website to learn more.

☀️ Wishing you a wonderful and sunny summer!