Contact information

Kokkola office:

Mäntynäädänkatu 6
67800 Kokkola
(Koivuhaan Palvelukeskus)
Tel. 040 181 7400 (24/7)

Phone service business hours:
Mon – Fri 10 – 16

Office business hours:
Mondays at 12-15

At other times we serve our customers by appointment only.


Book an appointment by phone or via email.
We will post notices of any exceptions for service times on the Announcements page.

For all possible matters, you can contact us by phone, through the client pages or via email.

Email: vuokra-asunnot@talohoito.fi

Fault reports by phone, via fault report form or via email:

Door opening service is performed by STSEC Ky, tel. 042 48321

Housing management

Mäntynäädänkatu 6
67800 Kokkola

managing director/housing manager
Anne Pentinmikko
anne.pentinmikko@talohoito.fi

Kälviä and Ullava district office:

Kälviäntie 24
68300 Kälviä
Tel. 040 489 2370 / Kristiina Hakunti

Office business hours: Mon-Fri 9.00-15.00

Fault reports by phone, via email or via fault report form:

Kiinteistöhuolto J. Roiko-Jokela Oy Tel. 044-971 5587 Mon-Fri 7-16.00.
Via email ari@roiko-jokela.com
On-call service tel. 0400-362 538 Mon-Fri 16-22.00 and Sat-Sun 7-22.00

Fault report form: https://portaali.tampuuri.fi/kokkolantalohoito/vikailmoitus

Door opening service is performed by STSEC Ky, tel. 042 48321

Service fee on weekdays is 30€ between hours of 7 and 16. At other times and during weekends, 50€.

Exception: In Vuolteentie service fee is 50€ on weekdays between hours of 7 and 16. At other times and during weekends, 60€.

Maintenance for Ullava properties:

Tel.: 050-4436893, on weekdays between the hours of 7 and 16.

On-call maintenance:
tel. 0500 561 205 (Mon – Fri 16-22, Sat – Sun 7-22)

Lohtaja district office:

The services of the Lohtaja office will be transferred to the Kokkola office from 1 October 2023.

Mäntynäädänkatu 6
67800 Kokkola
(Koivuhaan Palvelukeskus)
Tel. 040 181 7400 (24/7)

Phone service business hours:
Mon – Fri 10 – 16

Office business hours:
Mondays at 12-15

At other times we serve our customers by appointment only.


Book an appointment by phone or via email.
We will post notices of any exceptions for service times on the Announcements page.

For all possible matters, you can contact us by phone, through the client pages or via email.

Email: vuokra-asunnot@talohoito.fi

Fault reports by phone, via email or via fault report form:

Property maintenance J. Roiko-Jokela Oy tel.: 044 9715587 weekdays between the hours of 7 and 16.
Via email ari@roiko-jokela.com
On-call service tel.: 0400-362538 on weekdays Mon-Fri 16–22.00, on weekends Sat-Sun 7–22.00.

Fault report form: https://portaali.tampuuri.fi/kokkolantalohoito/vikailmoitus

Door opening service is performed by STSEC Ky, tel. 042 48321
Service fee on weekdays is 30€ between the hours of 7 and 16, at other times and during the weekend 50€
Exception: In Rauhalantie 17 service fee on weekdays is 50€, at other times 60€.